Warranties and Accuracy

Warranties

Products sold by The Stated Home® are covered by the respective manufacturer’s warranty. Upon request, we will be pleased to provide you with warranty information for a specific product.

In addition, The Stated Home™ warranties that all of our products are free from defects in material and workmanship for a period of one year from the date of delivery.

If you have a warranty claim, please contact us, and we will be glad to help you through the claim process.

Please note that our warranty does not cover the following:

  • Normal wear and tear
  • Damage due to accident or misuse
  • Natural variations in wood grain or finish, including knots
  • Irregularities in the finish of wood or metal
  • Natural variations or characteristics in products made in whole, or in part, of natural materials (e.g., slubs or pilling in upholstery fabrics)
  • Damage to wood (e.g., cracks) due to humidity level
  • Damage to wall-hung mirrors and accessories due to incorrect mounting procedures or drywall failure

Accuracy

We make every effort to provide current, accurate and complete information on our website and in our communications; however, we cannot warrant that our website is free of any human or technological errors and that the information contained therein is current, accurate or complete. Information provided on our website and in communications does not constitute a contract. If a customer should act on incorrect information, the customer’s sole remedy is to cancel the order. Please see our Returns, Damages, Changes and Cancellations policy. We reserve the right to make changes or corrections to the information on the website at any time without prior notice.

As the color in the picture that you see using electronic media may differ slightly from the actual color, before your order is finalized The Stated Home™ will send you a sample of the fabric that you have selected. Please note that dye lots may change without prior notice.

Our wood furniture is handmade and measurements on the item description may vary slightly than the actual product (less than an inch variance)

Right to cancel

The Stated Home™ reserves the right to cancel your order for products or services at any time and for any reason. In that situation, the customer’s sole remedy will be a full refund of any amounts that have been collected in connection with such cancelled products or services.

Additional information

Please see our Terms and Conditions for additional information.

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